GolfMate ID is operated by PT. APRICODE MEMBANGUN NEGERI.
This policy explains the information we collect through GolfMate, how we use it, and when it is shared. Last updated: 29 October 2026.
Most information below is associated with your GolfMate account and account identifier so we can provide the features you use.
We collect your name and email address, and may collect your phone number, profile photo, golf-club affiliation, handicap, and other profile details you choose to provide. If you sign in with Apple or Google, we receive the account details that provider makes available, such as your name and email address. We do not receive your Apple or Google password.
We store scorecards, scores, handicap and golf statistics, shot history, course and tournament participation, and Team Battle event and scoring information. Community features may store your follows, reactions, comments, and Open Round chat messages. If you contact support, we collect the email address, subject, and message you submit.
If you use these features, we collect profile photos, swing-analysis videos, and images you upload as payment proof for tournaments or other supported services. Swing videos and related analysis results, including swing phases, wrist trajectories, and estimated two-dimensional body-position metrics, are stored with your account. A video may contain image or sound recorded by your device; the Analyzer processes video frames and does not analyze audio.
When you grant permission and use location-based features, GolfMate may collect precise latitude and longitude for shot records, course distances, nearby golf features, or weather requests. You can disable device location permission, but features that need it may not work.
For push notifications, we collect a device push token, platform, app version, and an installation identifier. If you buy credits through Apple or Google, we receive and retain purchase identifiers and delivery status needed to verify the transaction and credit your account. For supported web or bank-transfer payments, we may retain order, payment-status, transaction-reference, and payment-proof information. Tournament and shop organizers may provide bank name, account number, and account-holder name for payment collection or payout.
For web shop orders, we collect the phone number you provide and, if you choose shipping, the delivery address. Pickup orders do not require a delivery address.
We use information to operate your account and the features you request: authenticate you, save and sync golf records, calculate shot distances, show nearby golf information, run tournaments and community features, process orders and payments, verify credit purchases, deliver notifications, and answer support requests.
If you request swing coaching, we analyze your uploaded video and derive swing phases, movement metrics, and related results. To generate a coaching plan, GolfMate sends the analysis identifier, handicap when available, and derived phase and metric evidence to the OpenAI API. The coaching request does not include the source video. OpenAI processes that information to return the requested plan. For information about the provider’s API data handling and retention controls, see OpenAI’s API data controls.
We use push notifications for account, event, payment, community, and service updates. We do not use them for promotional campaigns. We do not sell personal information or use it for advertising tracking across apps or websites.
We share information as needed to provide the feature you use:
We may also disclose information when required by law or when needed to protect users, investigate fraud, or enforce our terms.
GolfMate and its service providers store information needed to operate the service. Connections to GolfMate use HTTPS/TLS, and access to stored information is controlled. No method of storage or transmission is completely secure.
The GolfMate website uses browser local storage for sign-in session tokens and, where relevant, your shopping cart. The released mobile app does not include an advertising or third-party analytics SDK. We do not use advertising cookies or cross-app advertising tracking.
You can manage profile details, device location permission, and notification permission in the app or your device settings. You can request account deletion from Profile in the app, or contact us at the address below. Deletion may not remove records that must be retained to meet legal obligations or resolve a payment or dispute.
We retain information while it is needed to provide the features you use, maintain account and transaction records, resolve disputes, or meet legal obligations. Retention periods can differ by data type and service provider.
GolfMate is not designed for children under 13. We do not knowingly collect personal information from children under 13 without the required parental involvement.
We may update this policy when our services or data practices change. We will update the date above and provide notice in the app when required.
For privacy questions or account-deletion requests, contact PT. APRICODE MEMBANGUN NEGERI: